Privacy Policy

This Privacy Policy tells you what to expect when The Super Fantastic Company Ltd., collects personal information about you as a user on its websites. This Privacy Policy covers the website located at https://www.thesuperfantasticcompany.com (our "Marketing Site") and the platform on which we run our games, which is located at http://play.thegogame.com and http://play-maestro.com (“Breadcrumb”) and https://remoteteambuilding.com as well as, https://app.remoteteambuilding.com/ ("RemoteEXPO" also known as "Go Game Remote" or "Go Remote")

Information Collection

We collect information from you when you browse pages, complete a form, or participate in a game using Breadcrumb and Go Game Remote.

When you fill out a form on our website, we may ask you for your name, email address, phone number, and other contact details. When you play a game on Breadcrumb, you may be asked to provide limited information including an email address and non-identifying information required to run the game. You may visit our Marketing Site anonymously. However, when you fill out a form or participate in a game on our Marketing Site, Breadcrumb you are not anonymous to us. 

We may also automatically receive and record information on our server logs from your browser, including your IP address and the page you requested.

On Go Remote (RemoteEXPO), we may collect email, username, first and last name.  Passwords are never stored locally as we use Google Cloud services for Authentication. 

Use of Your Information

Any of the information we collect from you may be used for one of the following purposes:

  • To improve our online offerings. We continually strive to improve our website offerings based on the information and feedback we receive from you.

  • To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.

  • To host games. We will use the information you provide to run games in which you and others participate.  Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company other than The Super Fantastic Company Ltd. for any reason whatsoever, without your consent, other than for the express purpose of completing a game in which you participate or otherwise complete a transaction that you initiate.

Information Security

We implement security measures commensurate with the sensitivity of the data we collect.  Passwords are encrypted during storage and transmission.  Other information may be stored in clear text.  We do not accept sensitive information such as credit card numbers, tax identification numbers, or other non-public personal information on the Marketing Site, Breadcrumb, or Go Game Remote (RemoteEXPO).  We do take credit cards via our payment portals, which are not stored locally but are encrypted and transmitted through ZohoBooks, PayPal and/or Stripe fulfillment systems. 

Cookies

We use cookies on our Marketing Site and on Breadcrumb. Cookies are small files that a site or its service provider transfer to your computer’s hard drive through your web browser (if you allow) that enable the site to recognize your browser and capture and remember certain information.

We use cookies to help us keep track of the information you submit on forms, to identify and track your progress in games, to understand and save your preferences for future visits, and to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Third party cookies from Google Analytics are used to determine which site to measure, distinguish unique users, remember the number and time of previous visits, and remember traffic source information.

Cookies Set By Third Parties

We sometimes embed photos and video content from websites such as YouTube. As a result, when you visit a page with content embedded from, for example, YouTube, you may be presented with cookies from those websites. We do not control the dissemination of these third-party cookies. You should check the relevant third-party website for more information about these.

Controlling and Blocking Cookies

If you wish to restrict or block the cookies which are set by the The Super Fantastic Company, Go Game, Go Remote, Remote Expo or indeed any other website, you can do this through your browser settings. The “Help” function within your browser should tell you how.

Alternatively, you may wish to visit www.allaboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

Please be aware that restricting cookies may impact on the functionality of the Marketing Site and will prevent you from being able to effectively use Breadcrumb to participate in a game.  You may contact us without the use of cookies by Phone at +81.80.4900.9967, or by email at info@thesuperfantasticcompany.com.

Information Sharing and Disclosure

We will not sell your personal information to anybody.

We may disclose personal information about you to our business associates and other professional advisers, our employees and agents, suppliers and providers of goods and services, and regulatory authorities, and as required by law or regulation.

Your personal information may be transferred to the above individuals and organizations located in countries which may not provide legal protection of information equivalent to that in the jurisdiction from which you are visiting this site. Details of the individuals, organizations and countries involved in your case will be provided upon request.

Access To Your Information

You have the right to request a copy of the information we hold about you. You can make such a request by emailing or writing to us using the contact details below. We require evidence of your identity in the form of a copy of your passport, driver’s license, or birth certificate. Once we have received evidence of your identity we will commence fulfillment of your Subject Access Request and respond within 30 calendar days. Agents acting on behalf of an individual must also provide us with a letter of authority signed by the individual concerned that authorizes you to receive personal data on their behalf.

Other Important Information

This policy has been developed with the recognition that internet technologies are rapidly evolving. This policy is subject to change and any such changes will be posted on this page. We want you to be aware that The Super Fantastic Company Ltd. is not responsible for the content or the privacy policies of websites to which there may be a link.

We only retain your personal information for as long as is necessary for the purposes described above.

 

If you have requested that we send you material of interest, we will cease doing so if you so request.

Children’s Online Privacy Protection Act Compliance

We comply with the requirements of COPPA (Children’s’ Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Visitor comments may be checked through an automated spam detection service.

Getting in Touch with Us

If you have any questions or concerns about privacy and security or the handling of your personal data or if you wish to make a request to access your information, then please contact us at +81.80.4900.9967, or by email at info@thesuperfantasticcompany.com.

We reserve the right to make changes to this policy. Any changes to this policy will be posted.

© 2021 The Super Fantastic Company 合同会社

  • LinkedIn
  • Facebook
  • Instagram
Follow Us:

“You can discover more about a person in an hour of play than in a year of conversation.” 

-PLATO-