Terms of Service

Virtual Games (REMOTEEXPO)

The RemoteEXPO is built using The Go Game's Remote Team Building (RTB) platform. RTB is the only culture and team-building platform that offers a fully customizable solution for companies to engage employees and event attendees, virtually. Designed for everyone from small teams to over 1,500 attendees, the company is transforming remote work-life and virtual engagement by offering a suite of games, shared experiences, video components, and more, all in one dynamic platform. Founded in 2001, the company works at the intersection of cutting edge technology and human-centric experiences. Learn more at the www.thegogame.com.

Agreement

Equipment & Set-Up

Players will use their own laptop or desktop to access the game. (They should not play on cell phones, tablets, Surface Pros, etc). All players MUST USE HEADPHONES. If two players are using one laptop, they must use a headphone splitter and two sets of headsets.

 

VPN is incompatible with the game and may not be used.

 

Players should be advised to arrive 5 min in advance of their first game so they can get set up to play. They should have the latest version of Chrome or Firefox, and close ALL OTHER tabs on their browser. They should close any programs on their computer that may drain resources.

 

They should be in a quiet space without background noise as this can interrupt the game for other players.

 

Requires Windows 10 OS or Mac OS – High Sierra or higher. We currently do not support phones or tablets. The game can be played with the latest versions of the following browsers: Edge, Firefox, Safari, Chrome. We highly recommended Remote Team Building being the only tab open in the browser.

 

Please note: If you are behind a VPN, there’s a chance Remote Team Building may not work. We have setup a test URL for each game so that players can test their connection prior to the game.

Disruptions

The Client understands that the Remote Team Building platform runs over the Internet and is subject to network availability. In the unlikely event of a network outage or other technical disruption, The Client will not receive a cash refund.

Cancellations

Client cancellation for any reason of an event program is subject to a 10% non-refundable booking fee. Client cancellation for any reason of the Remote Team Building program within 4 weeks or less from the scheduled event date is subject to a fee equal to 25% of the full amount due. Client cancellation for any reason of the Remote Team Building program within 2 weeks or less from the scheduled date is subject to a fee equal to 50% of the full program fee.​

Rescheduling

Client rescheduling of an event within 4 weeks or less of event date is subject to a fee equal to 10% of the program fee. Client rescheduling of an event within 2 weeks or less of the event date is subject to a fee equal to 25% of the program fee.

Intellectual Property

The client understands that all assets and material created for The Go Game, and/or Remote Team Building, and/or The Super Fantastic Company remains the intellectual property of The Go Game and/or The Super Fantastic Company, unless otherwise stated explicitly in writing prior to its creation. This includes but is not limited to all mission text, scripts, photos and software used in the creation of the game.

Mediation

If a dispute arises relating to this agreement, the parties will follow this procedure before pursuing any other remedy: 1) The parties will promptly meet to attempt in good faith to negotiate a resolution of the dispute. 2) If, within 30 days after that meeting, the parties have not resolved the dispute, they will submit the dispute to a mediator appointed by The Go Game or The Super Fantastic Company and both parties will bear the costs equally. 3) After a mediator is appointed, the parties will participate in good faith in the mediation. If the dispute is not resolved within 30 days, it will be settled by arbitration and judgment upon the award rendered by the arbitrator may be entered in any court having jurisdiction.